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Returns
At Normanz.shop, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your fan, light, or bowl, we are here to help.
Eligibility for Returns:
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- A receipt or proof of purchase is required to initiate a return.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.
Refund Process:
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@normanz.shop so we can resolve the issue promptly.
Contact Us
If you have any questions on how to return your item to us, contact us at support@normanz.shop.
Thank you for shopping with Normanz.shop!